WalterWalter
Terms
Operator terms for using walterdesk.ai on the paid Solo pilot. Walter is not a law firm. Formal counsel-reviewed terms come with formal invoicing and entity setup.
The desk
Walter drafts client replies for 1:1 service operators. You approve, edit, or reject. Nothing is treated as sent until you say so. If Resend is not configured on the host, send stays a simulation plus a copyable email draft. We do not promise live email, SMS, or WhatsApp send until that is actually on. Status will not claim inbound DNS is done if it is not.
What Walter stores on a seat
A seat holds the operator login, client threads after the Approve path, and schedule preferences you set so offers come from this week's hours. You are responsible for what you approve. Check times, prices, and facts before they go out. Walter will not invent a slot, refund, or price it does not have. If it is unsure, it should ask one sharp question or say you will check.
Not medical advice
Walter is not a clinician and does not give medical advice, diagnosis, dosing, or treatment. Injury or pain threads should stop the painful movement and point the person to a clinician. Do not use Walter as a care protocol.
Access and payment
Seats are granted, not scraped from the public site. Request access is inbound only. We confirm availability, then payment and checkout open later when a seat and a receiving account are ready. There is no charge on the request form. We do not start outreach from that form. We may refuse or close a seat. Credentials are not published on public pages. Pilot seats are limited; once billing is live you can cancel anytime.
Paid pilot
This is a paid pilot with Solo, Team, and Studio seats, not an enterprise launch. Features move. The desk can be unavailable. Do not rely on Walter as your only record of a booking or payment.
Contact
Company name: Walter. Site: walterdesk.ai. No physical address is on file. Write desk@walterdesk.ai. For data questions write desk@mail.walterdesk.ai, or use Request access.